FAQS

FAQs

  • What cleaning services does Safikleen Solutions offer?

    We offer a wide range of services, including Airbnb and holiday rental cleaning, commercial contract cleaning, window cleaning, carpet and hard floor cleaning, gutter cleaning, pressure washing, post-construction cleaning, end-of-tenancy cleaning, graffiti removal, and pest control.

  • Are the cleaning products you use safe for the environment?

    Yes, Safikleen Solutions is committed to using eco-friendly and non-toxic cleaning products that are safe for both people and the environment.

  • Do you offer one-time cleaning services, or do I need to sign a contract?

    We offer both one-time and recurring cleaning services, allowing you to choose the option that best fits your needs, whether for a single cleaning or ongoing service.

  • How can I book a cleaning service with Safikleen?

    You can easily book a cleaning service by contacting us through our website, phone, or email. Our team will assist you in scheduling a time that works best for you.

  • How do you ensure the quality of your cleaning services?

    Our trained and experienced team follows strict quality control measures to ensure every space is cleaned to the highest standards. We also welcome client feedback to continuously improve our services.

  • Is Safikleen Solutions insured?

    Yes, Safikleen Solutions is fully insured, giving you peace of mind knowing that our team is covered in case of any unforeseen issues during service.

  • Do you offer cleaning services for businesses?

    Yes, we provide commercial contract cleaning for offices, retail spaces, and industrial buildings, offering flexible cleaning solutions tailored to the needs of your business.

  • How do I prepare my property for a cleaning service?

    For most services, minimal preparation is needed. However, we recommend clearing any personal items or valuables from the cleaning area. For specific services, like end-of-tenancy or post-construction cleaning, we may provide additional guidelines.

  • Can I request a specific cleaning schedule?

    Yes, we offer flexible scheduling options to meet your needs, whether you require weekly, bi-weekly, or monthly cleaning services.

  • What Payment Methods Are Available?

    We accept a variety of payment options, including credit/debit cards, bank transfers, and mobile payment services. Payment details can be provided at the time of booking or upon completion of the service.

  • What happens if something goes wrong during the cleaning service?

    If anything goes wrong, please contact us immediately. We strive for complete customer satisfaction and will address any concerns promptly. We are fully insured, and if any damage occurs, we will work with you to resolve the issue fairly. Your satisfaction is our priority!

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